DELIVERY LEAD TIME GUIDE

Following a period of unprecedented delays in ordered vehicles coming into stock due to a global shortage of parts 
we are now experiencing improved lead times with some makes models and manufacturers and the average lead 
time is now 16-20 weeks. There are however examples of certain vehicles with lead times longer than this.

Due to the unpredictability of the market, we are keen to provide accurate information to the extent 
this is available and reliable. 

What Fleetcare are doing to manage this situation:

​

• Once an order is placed, we will keep in regular contact with the dealership for an update on the current expected date your vehicle will arrive and be available for delivery. We will communicate this to you via email and may need to come back to you after an initial estimated to advise a new date if this has changed.
   

• We will be unable to provide an estimated delivery date until the manufacturer has allocated a build slot for your vehicle and this is unlikely to happen until 12 weeks from the order being placed unless we have been able to source a short lead time/stock vehicle.
   

• If you are in an existing lease car on the scheme we will not arrange for the collection of your current vehicle until your ordered vehicle becomes available. In the event you are looking at quotations and have a need for a vehicle sooner than the suggested time lines above we would recommend you contact the team on info@fleetcare.org in order that they can look at vehicles with the shortest known lead times at that time and/or source a stock vehicle.

​

We are working hard to keep our customers mobile and manage circumstances which are largely out 
of our control, and we appreciate your patience during this time.